Privacy Policy

Of Energy Floors

Privacy Policy

Energy Floors B.V., located at Drutenstraat 2, 3087 CC in Rotterdam, is responsible for the processing of personal data as reflected in this privacy statement.

Your privacy is very important to us and we make sure that the personal data you share with us is treated with care. This privacy statement explains how we do that. If you have any questions about this, we will be happy to help you! You can reach us at


Personal data processed by Energy Floors

We process your personal data because you use our services and/or because you provide these data to us yourself. Below is an overview of the personal data we may process, depending on the product you purchase from us:

  • First and last name
  • Address information
  • Phone number
  • Email address
  • Company name
  • Information about your activities on our website
  • Bank account number
  • Chamber of Commerce number
  • VAT number

Special and/or sensitive personal data that Energy Floors processes

Our website and/or service does not intend to collect data on website visitors who are under the age of 16. Unless they have parental or guardian consent. However, we cannot verify whether a visitor is older than 16. Therefore, we encourage parents to be involved in their children’s online activities to avoid collecting information about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at and we will delete this information.


For what purpose does Energy Floors process personal data

We process personal data for the following purposes:

  • To handle your payment after you purchase a product.
  • To call or email you when necessary to perform our services.
  • To deliver goods and services you have purchased.
  • To send newsletters and mailings for which you have subscribed.
  • Based on your browsing habits, we will improve our website and our product and service offerings to better suit your needs.

Automated decision-making

Energy Floors does not make decisions based on automated processing (algorithms) that could adversely affect you.


How long does Energy Floors keep personal information?

Personal data should not be kept longer than necessary. The retention period depends on the purpose for which we obtained or collected the data and any legal obligations to retain data. If you have any questions about this, please contact


Sharing of personal data by Energy Floors with third parties

We share your personal data with third parties as necessary to perform the agreement and to comply with any legal obligation.

With companies that process your data on our behalf, we enter into a processor agreement to ensure the same level of security and safeguard the confidentiality of your data. We remain responsible for these processing operations.


Google Analytics

The data we collect in Google Analytics is anonymized and encrypted. The so-called “data sharing” with Google is turned off. Finally, we do not use the Analytics cookies in combination with other Google services.


View, modify, or delete data

You have the right to view, correct, or delete your personal data. You also have the right to withdraw your possible consent for data processing or object to the processing of your personal data by Energy Floors and you have the right to data portability. This means that you can request us to send the personal data we have on you in a computer file to you or another organization named by you.

You may send a request to inspect, correct, delete, or transfer your personal data or request the revocation of your consent or objection to the processing of your personal data to

To make sure that the request for inspection is made by you, we ask you to send a copy of your ID with the request. In this copy, erase your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but no later than four weeks.

We would like to remind you that you can file a complaint with the national regulator, the Personal Data Authority.


How Energy Floors secures personal data

We take the protection of your data seriously and take appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you feel that your data is not properly secured or there are indications of misuse, please contact us at


Cookies, or similar techniques, used by Energy Floors

A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone when you first visit this website. We use 4 types of cookies.

First, the necessary cookies with purely technical functionality. These ensure that the website works properly. Then there are statistics cookies, which collect anonymous data about the use of our website and help us optimize the site. Preference cookies help remember your preferred settings (such as preferred language). Finally, we place marketing cookies that track your surfing behavior. Cookies from embedded content from social media sites such as Facebook, LinkedIn, and Vimeo also fall under this last category.

On your first visit to our website, we have already informed you about these cookies and asked your permission to place them.

You can also opt-out of cookies from all websites by setting your Internet browser to no longer store cookies (Chrome, Internet Explorer, Firefox, and Safari). In addition, you can delete any information previously stored through your browser settings. If you disable these cookies in your browser, you can no longer use all the functionalities of the Energy Floors website and embedded content can no longer be shown. As a result, the experience of the site may be disappointing.

By law, we may store cookies directly on your device if they are strictly necessary for the use of the site. For all other types of cookies, we need your permission.

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